Retention Manager

Responsibilities:

• Develop and run action messages, form triggers;
• Develop new concepts for retention promos;
• Work with the subscriber base in order to increase the life of the subscriber, ARPU, increase conversions at all stages of sales
• Development of new sales tools and communication channels
• Development, implementation and management of direct marketing campaigns using a combination of channels, including email, private messages (email, Telegram, SMS, Push)

Requirements:

• 2 + experience with saving and activating users (for example, email marketing or retention manager);
• Understanding the principles of retention management: multi-segmentation, the development of “triggers” to return users, the construction of behavioral models and their use in CRM channels for both new and loyal users;
• Experience with e-mail, sms, push-notifications, instant messaging services, Whatsapp, Telegram

We offer:

• Competitive salary
• 24 days of paid vacation, paid sick leave
• Corporate health insurance
• Premium Fitness Club membership
• Great conditions for education and professional development within the company
• Unforgettable corporate events
• And so much more…